Linux worker outage

Incident Report for Lookback

Resolved

Backlog has been cleared, there should be no more delays in processing.

Posted May 10, 2016 - 11:32 PDT

Investigating

There now seems to be a backlog of Mac recordings. Investigating now.

Posted May 10, 2016 - 09:58 PDT

Monitoring

Processing servers have been brought back online and are consuming the backlog now.

Posted May 10, 2016 - 08:11 PDT

Investigating

There was a back-up of Mac & Android processing jobs, and the active jobs weren't completing. We're attempting a restart to restore functionality and address the backlog.

Posted May 10, 2016 - 07:57 PDT