All Systems Operational
Uptime over the past 90 days. View historical uptime.
Lookback.io ? Operational
90 days ago
99.99 % uptime
Today
Live ? Operational
90 days ago
99.99 % uptime
Today
Participate ? Operational
90 days ago
100.0 % uptime
Today
Uploading ? Operational
90 days ago
100.0 % uptime
Today
Processing ? Operational
Storage ? Operational
Database ? Operational
Amazon CloudFront ? Operational
Amazon S3 ? Operational
Emails ? Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-west-2 Operational
AWS ec2-eu-west-1 Operational
AWS route53 Operational
Intercom Web Messenger Operational
Intercom Small message delivery Operational
Intercom Medium message delivery Operational
Intercom Large message delivery Operational
Intercom Intercom APIs Operational
Inbound Support Emails ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jan 19, 2020

No incidents reported today.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020
Users are unable to export recordings
Resolved - Issues with exporting for recordings and highlights have been addressed.
Jan 9, 12:19 PST
Identified - We have identified the issue with exports and are working on deploying a fix.
Jan 9, 11:58 PST
Investigating - Some users are unable to export their recordings and highlights, we are investigating the cause and will provide updates as available.
Jan 9, 11:55 PST
Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020
Some users are unable to play recordings
Resolved - We have identified the issue and a fix has been deployed to address all issues.
Jan 6, 09:02 PST
Update - We are continuing to investigate this issue.
Jan 6, 08:46 PST
Investigating - Some users are unable to play recordings, are having issues starting sessions, and are seeing errors in the player, we are investigating now.
Jan 6, 08:36 PST
Jan 5, 2020

No incidents reported.

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