All Systems Operational
Lookback.io ? Operational
90 days ago
99.99 % uptime
Today
Live ? Operational
90 days ago
100.0 % uptime
Today
Participate ? Operational
90 days ago
100.0 % uptime
Today
Uploading ? Operational
90 days ago
100.0 % uptime
Today
Processing ? Operational
Storage ? Operational
Database ? Operational
Amazon CloudFront ? Operational
Amazon S3 ? Operational
Emails ? Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-west-2 Operational
AWS ec2-eu-west-1 Operational
AWS route53 Operational
Intercom Web Messenger Operational
Intercom Small message delivery Operational
Intercom Medium message delivery Operational
Intercom Large message delivery Operational
Intercom Intercom APIs Operational
Inbound Support Emails ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Aug 20, 2019

No incidents reported today.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019
Resolved - We have addressed this issue and believe mitigation steps are in place, we will continue to monitor.
Aug 13, 14:35 PDT
Monitoring - We're continuing to monitor the situation and have not encountered further issues.
Aug 13, 14:02 PDT
Identified - We have identified the cause of playback issues and have addressed it for a majority of customers, we will continue to monitor the situation.
Aug 13, 12:23 PDT
Update - This should be resolved for many users however we're continuing to investigate the root cause of this issue.
Aug 13, 12:07 PDT
Investigating - We are currently investigating some user's inability to play back recordings.
Aug 13, 11:28 PDT
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.