Experiencing intermittent issues when loading dashboard and player

Incident Report for Lookback

Resolved

This incident has been resolved.

Posted Apr 26, 2021 - 14:35 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 26, 2021 - 14:31 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 26, 2021 - 14:29 PDT

Investigating

We are currently investigating.

Posted Apr 26, 2021 - 12:06 PDT

This incident affected: Dashboard, Player, Participate landing page and Participate apps (Participate for iOS, Participate for Android).