AWS partial outage of CloudFront and S3 services (recording download & upload)

Incident Report for Lookback

Resolved

AWS has reported the issue as resolved. Everything should be functioning normally.

Posted Feb 28, 2017 - 14:25 PST

Update

AWS has restored some ability to retrieve data, but uploads may continue to be affected.

Posted Feb 28, 2017 - 13:09 PST

Monitoring

Earlier today AWS started experiencing problems (mainly in US-EAST region) which impacted the services we use to upload & download recordings—as well as other static files which are downloaded from & displayed on the site.

Posted Feb 28, 2017 - 13:09 PST