Transcriptions are slow
Incident Report for Lookback
All pending transcriptions have now been completed and new transcriptions will complete promptly again. Apologies for the disruption inconvenience.
Posted May 28, 2024 - 10:54 PDT
The fix is working as intended the backlog is still being processed. Until this is completed new transcriptions will be be delayed.
Posted May 28, 2024 - 09:57 PDT
We believe the root cause has been addressed. It may take a while until we have worked through the backlog that built up during the period the issue was unmitigated.
Posted May 28, 2024 - 05:59 PDT
A fix has been implemented and we are monitoring the results.
Posted May 28, 2024 - 05:56 PDT
We are currently investigating this issue.
Posted May 28, 2024 - 05:55 PDT
This incident affected: Transcriptions.