Chrome 92: Participants not being able to hear Moderators in Participate for Desktop (LiveShare)

Incident Report for Lookback

Resolved

A fixed Chrome extension is approved in the Chrome Web Store, and published as version 2.24.3.

Posted Jul 26, 2021 - 11:30 PDT

Monitoring

We've submitted a fix for Participate for Desktop to the Chrome Webstore. It's pending review. If approved, it'll roll out in a few hours.

Posted Jul 26, 2021 - 10:37 PDT

Identified

Since the release of Chrome 92, we can reproduce an issue where Participants using Participate for Desktop (our Chrome extension) cannot hear the Moderator in LiveShare sessions.

We recommend using Interview mode instead until a fix has been implemented.

Posted Jul 26, 2021 - 06:57 PDT

This incident affected: Participate apps (Participate for Desktop).