Unexpected server crash

Incident Report for Lookback

Resolved

All systems nominal.

Posted Jul 27, 2018 - 17:26 PDT

Update

Service appears to be restored. We're now taking some remediation steps while monitoring for continued functionality.

Posted Jul 27, 2018 - 16:57 PDT

Update

We are continuing to monitor for any further issues.

Posted Jul 27, 2018 - 16:56 PDT

Update

We are continuing to monitor for any further issues.

Posted Jul 27, 2018 - 16:54 PDT

Monitoring

One of our virtual servers (EC2 Instance for those "in the know") unexpectedly went down. This should have been a quick recovery, if not for cascading affects to how we orchestrate our services (i.e. Docker Swarm).

Posted Jul 27, 2018 - 16:53 PDT

This incident affected: Dashboard, Player, Participate landing page, and Outgoing emails.