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Incident Report for Lookback

Resolved

We have resolved the issues impacting Lookback.io as well as Self-Test and Live sessions and have confirmed that they are now functioning correctly.

Posted May 20, 2019 - 17:56 PDT

Identified

We have identified the issue and have restored partial functionality to the site. Self-Tests and Live sessions cannot be uploaded at this time and we are continuing to troubleshoot the issue.

Posted May 20, 2019 - 17:09 PDT

Investigating

We are currently investigating a site outage due to a service update and will provide updates as they are available.

Posted May 20, 2019 - 16:09 PDT

This incident affected: Dashboard.